Terms And Conditions

Minimum Order: Blank stock inventory minimum purchase of $ 50.00. Blank custom orders: $ 300.00 or 50 pc minimum. Imprinted stock or custom items: 50 pc minimum
Less than Minimum A $10.00 Less than Minimum charge will be applied to all orders less than $50.00

Terms: New Accounts must be paid with a credit card or company check until terms can be established. Open Account Terms N30.
Payments made via check are subject to 10 day hold.
Custom and imprinted orders are subject to deposit.
All orders under $100.00 (regardless of open account status)are prepaid credit card or company check only.
Sorry No C.O.D
Acknowledgements: Imprinted and custom orders are acknowledged either via fax or email. Please review and contact The Display Source Sales for any changes and or corrections. Changes made after acknowledgement must be confirmed in writing, including changes to shipping instructions.

Custom Orders: Custom orders are subject to deposit before production can proceed. Contact Sales Office for pricing, requirements and production times. 1st Article production samples require written approval prior to beginning production.
Digital Artwork Specs

Supply digital print-ready art to avoid artwork and layout charges. We accept PC files, or CD as acceptable media. You may also e-mail your artwork (preferred) to artwork@thedisplaysource.net. A hard-copy proof (faxed ok) must accompany ALL digital artwork. All text must be converted to outlines and curves. Digital print-ready art consists of artwork in EPS vector format. Images using halftones or grayscale must be in the original designed form for best results in the silkscreen process and color separations.

Acceptable File Formats: (EPS)Vectored Art

Paper Proofs: One Paper Proof per order is required and is provided @ no charge before imprinting production can begin. Signature Art Proof approvals are required and indicate customer accepts full responsibility for accuracy of imprint. ** Any changes to original Art Proof other than sizing, as provided will result in New Art Proof Charge of $20.00 per additional proof.
PAPER PROOFS ARE NOT REQUIRED OR PROVIDED FOR CARDBOARD PRODUCTS
Pre- Productions proofs (stock items) $75.00 net.
Production Times: Standard production times are approximately 10-15 working days for established credit accounts; depending on order quantity. Custom molded and imprinted orders dependant on item and quantity. Please contact the Sales Office for additional details.
Custom Fabrication: Manual fabrication/assembly allows for reasonable tolerance of +/- 5% variance in production for accuracy and quality

Drop Shipments: Subject to fee. Contact Sales for pricing and requirements.

Shipping: All orders are FOB Santa Ana CA via preferred UPS Ground unless otherwise requested. All shipments are prepay & add unless otherwise requested. Export documentation including shipments to Canada and Puerto Rico, unless provided by customer will be charged at $20.00 per location plus brokerage fees.

Over/Under Runs: Up to 5% variance may be shipped on custom and/or imprinted orders. Exact quantities are subject to 5% surcharge. Over-runs are shipped with the order unless otherwise specified on purchase order.

Packaging: All packaging is bulk unless otherwise requested. Special handling and packing fees may occur.

Cancellation: Orders where production has begun are subject to cancellation fees and reasonable charges for material and labor. If there is a deposit on account, charges will be posted against that balance and any credit balance refunded. If a debit balance occurs, it will be due and payable upon receipt.

Storage: Orders on “hold” may be subject to storage and/or transportation fees. The Display Source may also bill for time and materials and/or items produced at time the order went on “hold”.

Returns: All returns must be authorized and a RMA # received and noted on all cartons. Returns are subject to a 15% restocking fee. Requests for return must be made within 10 days of receipt of goods. Custom or imprinted orders may not be returned. Shipper is responsible for damages incurred at their location and/or during transit.

Damages: Claims for damages must be made within 10 days of receipt of goods.